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How to Fix TPM and Other Device Issues After Windows Update

Step-by-Step Instructions to Resolve Common Device Problems

Download and Install Official Microsoft Hotfixes

Microsoft has released hotfixes to address specific device issues that may arise after Windows updates. To download and install these hotfixes:

1. Navigate to the HP Software and Drivers Download website.
2. Search for the hotfix corresponding to your device issue (e.g., "Hotfix for TPM 2.0 device").
3. Download and unzip the hotfix.
4. Run the hotfix to install the necessary updates.

Check BIOS Settings

In some cases, device issues can be resolved by adjusting settings in your computer's BIOS. To do this:

1. Restart your computer and enter the BIOS setup by pressing a key specified during startup (e.g., F2, F10, or Del).
2. Navigate to the BIOS settings related to specific devices, such as HDMI audio.
3. Look for a setting to enable or disable the device.
4. Make the necessary adjustments and save changes before exiting the BIOS.

Additional Notes

For AMD HDMI audio issues in Windows 7 64-bit: Ensure that you have the latest AMD graphics drivers installed.

For TPM issues in Windows 7 32-bit: Verify that your BIOS supports TPM 2.0 and enable it in the BIOS settings.

For any unresolved issues: Contact Microsoft support or the HP support team for assistance.

By following these steps, you can effectively troubleshoot and resolve common device problems that may occur after Windows updates.